Shipping policy

Shipping Policy

At Breeze, we are committed to delivering your orders efficiently and securely. Please review our shipping terms below:

Shipping Timeline

Orders are processed and shipped within 7-15 business days from the date of purchase. Business days exclude weekends and public holidays. Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your package in real-time.

Shipping Regions

We currently ship to customers worldwide. Shipping costs and delivery times vary depending on your location. Shipping fees will be calculated and displayed at checkout based on your destination address.

Tracking Your Order

After your order has been shipped, you will receive an email notification containing your tracking number and a link to monitor your package. We recommend checking the tracking information regularly for updates on your delivery status.

Customs and Duties

For international orders, customers are responsible for any customs fees, import duties, or taxes that may be imposed by their country of residence. Breeze is not responsible for delays caused by customs clearance processes.

Shipping Delays

While we strive to meet our shipping timelines, unforeseen circumstances such as weather conditions, carrier delays, or customs inspections may cause delays. In such cases, we will keep you informed via email with updated delivery estimates.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team immediately with photos and tracking information. We will work with the carrier to resolve the issue and arrange a replacement or refund as applicable.